Offutt Collision Repair
10106 S 15th St
Bellevue, NE 68123
P: 402-291-5599
F: 402-291-9351

REPAIR PROCESS


Step 1: In the Estimate Process, one of the OCR Estimators inspects the vehicle with the customer to find all damage that occurred during the accident. The information is then entered in the computer estimate program to determine the cost of the repair and the amount of time that will be needed for the repairs. While the Estimators are very thorough, there is often hidden damage that cannot be seen during this process. It is during this step that customers are able to schedule a time to bring their vehicles back for repairs.	Step 2: After the repair date has been set, OCR’s Parts Manager orders all needed parts prior to the vehicle drop off date. This helps ensure parts are on site when the vehicle is dropped off for repairs.	Step 3: On the day scheduled to drop off a vehicle, customers are asked to arrive at OCR between 7:30-9:00am. Car rental companies can be set up prior to drop off through OCR or the insurance companies, so that they are waiting at OCR when customers arrive.

Step 4: In the Disassembly Stage, all vehicles are torn down and blueprinted for necessary repairs. It is during this stage that hidden damage is often discovered. Many times this will require supplements sent to the insurance companies and additional parts being ordered.	Step 5: In the Body Repair Stage, technicians remanufacture the vehicle to restore it to its pre-accident condition. Unlike most shops, OCR’s technicians can perform welds that replicate those performed at the factory.	Step 6: In the Paint Prep Stage, technicians prepare the vehicle for the paint booths by masking and sanding the vehicle. This process helps the paint stick while preventing over-spray.

Step 7: During the Painting Stage, all vehicles are primed and sealed to assure good adhesion when the final top color and clear coats are applied.	Step 8: During the Buffing Stage, all vehicles are buffed to remove dust and other particles from the paint. This process also helps to restore the vehicle’s original shine.	Step 9: Final moldings and detail pieces are put back on the vehicle during this stage.

Step 10: Customers are always surprised to find that the inside of the vehicles are also good as new. OCR’s detailers go the extra mile to make sure the vehicles look like new inside and out.	Step 11: Customers can pick up their vehicle before 5:00pm on the due date. Anyone with a rental will be able to leave the keys and vehicle at OCR.